Solutions

Solutions for financial companies

Digital transformation is nothing new to banks and other financial institutions. The enormous quantities of data and their variability over time combined with the complexity of the related processes are the reason the world of finance is now, more than ever before, reliant on advanced technologies. We use our solutions to discover and better understand interactions between people, processes and contents, which enables us to improve and streamline the operations of our clients. To remain competitive on a demanding market, you have to rely on hyperautomation. We can help you with this!

Our solutions help the financial sector to:

  • Automate processes through smart data acquisition
  • Convert incoming documents into specific data that can be used in the processes
  • Improve the understanding and design of the processes through deep analysis using process mining tools
  • Accelerate the work of operational and back-office departments that handle requests, forms, documents filled in by hand, and invoices in particular
  • Improve customer service by automating everyday operations, such as opening accounts and applications for credit cards and loans
  • Shorten the time of response to customer requests.

Solutions for debt collection and legal services departments

In today’s unstable world, debt collection companies and law firms have to be efficient and effective. Faced with rapidly changing regulations, you have to be increasingly quick and flexible in your actions. This increases the importance of automation and use of tools that can reduce costs and time and limit the need for manual processing.

Our systems can be used for:

  • Digitisation
  • Document and process management
  • Data anonymisation
  • Process analysis and optimisation.

Our solutions will help you automate debt collection processes and legal operations through:

  • Automatic document processing
  • Classification of letters and emails
  • Selective data acquisition
  • Allocation of documents to the relevant case/client
  • Automatic verification of letters and filling-in of any missing data
  • Process intelligence.

With our tools, you will be able to improve your legal operations, accelerate debt collection processes, reduce costs and facilitate remote work.

Solutions for logistics companies

We propose a set of tools designed to facilitate the operations of logistics and transport companies. Our solutions for capturing and processing forms and documents automatically identify data, which can then be immediately used in operating activities. By quickly acquiring data from paper documents, you will be able to accelerate your processes and improve the performance of your business. Many tools can be used on mobile devices, which makes them more readily available in logistics processes.

We improve the efficiency and automation in the logistics sector by processing the following types of documents:

  • Shipping documents – we acquire data from consignment notes, shipping instructions, orders, etc.
  • Invoices – automatic invoice processing for accurate and timely payment.
  • Customs documents – automatic classification and validation of data from the items in the consignment note, certificates of origin and commercial invoices.

We also help our clients with process building and improvement by using BPM and process mining tools.

Solutions for education

Schools, universities, research institutions, libraries, independent organisations and associations can select a whole range of effective, innovative solutions designed to improve academic and administrative processes. For years we have been helping educational establishments to make the most of their limited resources by providing price-competitive, efficient and effective data capture and content intelligence solutions. This way, our clients can improve their work efficiency and reduce operating expenses.

Our solutions can be used, in particular, to:

  • Check the results of examination tests both at the national and local level. Support the checking of state exams, as well as subject competitions conducted by independent units.
  • Manage documents such as tests, reports, transcripts and other
  • Manage and translate large volumes of documents in libraries
  • Use data from forms filled out in typescript and by hand

Solutions for BPO i SSC

We approach the improvement of the performance of BPO organisations by understanding their processes. We start by identifying any bottlenecks and areas that have to be modified. During the next step, we implement suitable solutions from the area of broadly defined automation – from the content intelligence technology to RPA. The technologies we use help to improve data quality, accelerate data processing and shorten the time of response to customer requests.

The solutions we implement in the BPO sector are scalable and suitable for various business processes, such as:

  • Accounting
  • Financial reporting
  • Scanning and archiving, also for purposes related to GDPR
  • Administration of human resources and recruitment
  • Customer service
  • Document management.

Intelligent solutions that help service providers streamline their processes:

Process automation using process mining technologies

The tool automatically analyses complex processes in all possible versions and identifies any components that have to be improved. In cooperation with the data mining department, we can indicate the points of the process that will benefit from automation.

Improvement of productivity

Content intelligence, data capture, machine learning and artificial intelligence make RPA and BPM solutions more efficient.

Elimination of manual processes

Automatic processing of the data required for the particular business process can eliminate manual activities and related time, costs and errors.

Performance of service level agreements (SLAs)

Smart automatic processing of documents can be carried out 24/7, which significantly accelerates the processes and enables short response times in accordance with the requirements of the SLAs.